I have been a customer of Dataland Software for years. Not only do they have great products (I use Web Log Storming and Agenda At Once), but they are a very open company, always listening to suggestions.Why I use WLS and not, for example, a free product like Google Analytics...
- Google already knows toooo much about me: I advertise with AdWords, use Google Checkout occasionally, they know what I search for... Maybe I sound little paranoid, but I don't really believe their 'do no evil' mantra.
- Having all those links (JavaScript) to other websites (analytics) can cause slow page loads for my site - kill all dependencies to other sites for a better user experience